How to Get an e-Devlet(e-Government) Password
1.Why e-Devlet Is Essential for Foreigners
If you live in Turkey as a foreigner — whether you are a student, a retiree, an investor, or simply a temporary resident — you need access to the e-Devlet (e-Government) portal.
From renewing your residence permit, checking your SGK health insurance, verifying tax liabilities, downloading your criminal record, or registering your address, all of this and more is done digitally — via e-Devlet.
Without it, you are dependent on third parties, and risk losing control over your legal and administrative rights.
This guide will walk you step by step through everything you need to know — from eligibility to login, to common problems, legal implications, and even mobile app tips.
2. What Is e-Devlet?
e-Devlet is Turkey’s centralized digital services portal. Managed by the Turkish Presidency of Digital Transformation Office and operated via turkiye.gov.tr, it gives citizens and legal residents access to nearly every government service — 24/7, paper-free, secure.
Core features include:
Immigration and residence services
Tax records and payments (GİB)
Health insurance status (SGK)
Address registration (Nüfus Müdürlüğü)
Criminal record documentation
Utility services (water/electricity subscriptions)
Social security and pension services
Judicial and enforcement records
Appointment systems (health, immigration, etc.)
3. Can Foreigners Use e-Devlet?
Yes. Foreigners with a valid YKN (Foreign ID Number starting with 99) can fully access e-Devlet.
✅ Eligibility Requirements:
You must have a valid residence permit or citizenship
You must have been issued a Yabancı Kimlik Numarası (starts with 99...)
Your identity must be verified in person at a PTT branch
If you do not have a residence permit, you will not be able to obtain an e-Devlet password — though there are some partial exceptions for citizenship applicants, students, or refugees with other ID numbers.
4. Step-by-Step: How to Obtain Your e-Devlet Password
🧾 Step 1: Prepare Required Documents
Bring the following documents to your nearest PTT (Turkish Post Office):
Your valid passport
Your residence permit card (or, in some cases, application receipt)
Your YKN (Foreign ID Number)
Make sure the name on your passport matches exactly with your YKN record.
📍 Step 2: Locate a PTT Branch
You can find your nearest branch at:
https://www.ptt.gov.tr
No appointment is required.
💳 Step 3: Pay the Fee
The password envelope costs approximately 5–10 Turkish Lira.
📄 Step 4: Receive the Password
You will be handed a sealed envelope with your temporary e-Devlet password. Do not lose it.
5. First Login Instructions
Go to https://www.turkiye.gov.tr and click "e-Devlet Şifresi" to log in.
Enter:
Your YKN
Your temporary password (from the envelope)
You will be prompted to change your password immediately.
Then, set up:
Security questions
Mobile phone number (optional)
Two-step verification (recommended)
6. What If You Lost Your Password or Didn’t Receive One?
If you:
Lost your envelope
Forgot your password
Need to reset access
Return to a PTT with your ID and request a new password. The process is the same.
Unfortunately, you cannot reset your e-Devlet password online unless you have already activated mobile verification or e-signature.
7. Using e-Devlet as a Foreigner: What You Can Access
Here are just a few services available to foreign users:
ServiceDescriptionImmigrationResidence permit status, appeals, renewalSGK HealthView your insurance coverage, hospital recordsTax (GİB)Check your tax number, debts, and paymentsNüfus (Address)Declare or update your legal residenceE-AppointmentBook appointments for health, migration, etc.Criminal RecordObtain official judicial documentse-NabızLink to your medical records and prescriptionsMinistry of InteriorApplications and status trackingSocial SecurityPension contributions, work history
8. Advanced Use: Mobile App and Digital Signature
📱 e-Devlet Mobile App
Available on iOS and Android. Search “e-Devlet” in the App Store or Google Play.
Features include:
Fingerprint or FaceID login
Push notifications for tax or legal updates
Access to all core services
9. Common Issues and Solutions
ProblemSolution"YKN not found"Check your residence card or visit GÖÇ İdaresi"Wrong name spelling"Must match passport exactlyCan't log inTry again or reset at PTTLost YKNVisit immigration office for a reprintNot receiving SMS codesUpdate phone number inside the app
10. Can Someone Else Get My Password?
Yes, in specific cases. If you cannot go to the PTT branch in person, you may authorize someone to collect your e-Devlet password on your behalf with a valid power of attorney (vekaletname).
Lawyers, in particular, are allowed to obtain the password for their clients using an officially notarized POA.
Make sure the power of attorney clearly states the purpose and includes your Foreign ID Number (YKN).
11. What If I Don’t Have a Residence Permit Yet?
You must wait until your residence card is issued to receive your YKN.
However, if you are in the process of citizenship by investment, some exceptions apply — especially for main applicants.
Students and certain categories of refugees or Blue Card holders may also receive early access.
12. Tips for International Users
Change language to English (available on some pages)
Keep your Turkish phone line active to receive codes
Use Chrome auto-translate feature
Bookmark common services
Avoid logging in via public Wi-Fi
13. e-Devlet for Citizenship Applicants
Once you acquire Turkish citizenship, you will:
Get a new 11-digit Turkish ID number
Receive a new e-Devlet login
Access additional services (voting, military, etc.)
But your previous YKN-based login will no longer work.
14. Leaving Turkey – Should You Close Your Account?
No. Even if you move away:
You may still have legal obligations (taxes, properties)
You may need documents in the future
You may re-enter as an investor or retiree
Keep your login secure and active.
15. Frequently Asked Questions (FAQ)
❓ Can I get e-Devlet without a residence permit?
No — a valid YKN is required.
❓ Can I register online?
Only after your first in-person activation at PTT.
❓ Is e-Devlet safe?
Yes, it is encrypted and protected by national cybersecurity standards.
❓ Is it free?
Access is free. The initial password from PTT has a small fee.
❓ Can I access e-Devlet from abroad?
Yes, as long as you retain your login credentials and Turkish phone line.
16. Final Thoughts: Don’t Delay Your Digital Access
e-Devlet is more than a login — it’s your key to living legally, confidently, and independently in Turkey.
From health to property to taxes, you’ll be in full control.
📞 Need Help with Your e-Devlet or Residency Process?
We assist foreigners in:
Residence permit applications
Turkish citizenship by investment
Legal disputes and appeals
Strategic investment and relocation consulting
👇 You can reach us easily via:
Let’s make your digital life in Turkey easier — legally and securely.
